Shipping with DHL. They will screw you, but not quite as bad as UPS.

August 27, 2016 Incoherent ramblings, Uncategorized No comments , , , , ,

I previously complained about UPS customs clearing charges that I was slammed with receiving back some of my own goods.

Basically, the Canadian government grants shipping companies the right to extort receivers at the point of customs clearing. Canada might add a few cents or a buck or two of tax, but the shipping company is then able to add fees that are orders of magnitude higher than the actual taxes.

I actually stopped buying anything from the United States because of this, and have been buying from Europe and India instead, where I had not yet gotten blasted with customs clearing fees for the items I’ve been buying (usually textbooks).

However, it appears that my luck has run out.  Here’s the newest example, with a $15 dollar clearing fee that DHL added onto about a dollar of tax:

IMG_20160827_095043195 (1)

Note that I did not pick the shipping company.  That was selected by the book seller (one of the resellers).

For $1.17 of taxes, DHL has charged me $14.75 of fees, all for the right to allow Canada revenue to steal from me.  To add insult to injury, DHL is allowed to charge GST for their extortion service, so I end up paying an additional $3.09 (close to 3x the initial tax amount).  The value of the book + shipping that I purchased was only $23.30!

Aside: Why is the GST on $14.75 that high?  I thought that’s a 13% tax, so shouldn’t it be $1.92?

I’ve found some instructions that explain some of the black magic required to do my own customs clearing:

One of the first steps is to find the CBSA office that I can submit such a clearing form to.  I can narrow that search down to province, but some of these offices are restricted to specific purposes, and it isn’t obvious which of these offices I should use.  For example the one at Buttonville airport appears to be restricted to handling just the cargo that arrives there.

I wonder if there are any local resellers that import used and cheap textbooks in higher quantities and then resell them locally (taking the customs clearing charge only once per shipment)?

Shipping with UPS from US to Canada. Prepare to be screwed.

May 3, 2015 Incoherent ramblings 4 comments , , ,

UPS has a nice little scam rigged up with COD fees for customs handling.  Check out this bill:


For reasons unknown, Canada customs decided that I should have to pay 11 cents on items I’d been sent after loaning them to a US resident.

Observe that because UPS paid that 11 cents fee at the border, they tacked on their own $30 brokerage fee (plus GST).

I can’t imagine that this is legal.  If it is legal, I’d recommend people boycott UPS as a shipping company when sending from the USA to Canada.  They basically have found a way to double charge for the package, once explicitly to the sender, and once to the receiver.  However, this isn’t the first time I’ve been charged handling fees of this sort.  I think the previous time it was FedEx, and they charged something like $15-$20 for paying a couple dollar customs fee.

If all the big shipping companies are playing this sort of dirty game, there are not many possibilities for boycotting them.  I’d not be surprised at all if somebody in Canada customs management is getting a kickback from UPS and friends to facilitate addition of trivial fees that these companies can use to justify their brokerage fees.